Assess HHSRS hazards.
Evidence every decision.
Understand the revised 21-hazard system, check Awaab's Law deadlines and choose the training and software to assess, record and report with confidence.
New to HHSRS? Read the guide or see quick answers.
Powered by Inventory Base. Supporting property inspections since 2012.
Housing hazards: penalties and deadlines
June 2026 brought new council powers. Social landlords already face Awaab's Law deadlines.
Record the hazard, your risk judgement, the action taken and when.
England only. Penalties depend on circumstances and council procedure. Not legal advice. Read the conditions.
Get your HHSRS plan
Answer a few questions to identify gaps and find training and software for your organisation.
HHSRS tools
Check Awaab's Law deadlines or match a property problem to the hazards it may create.
Planning aid for social landlords in England. Working days exclude weekends and England bank holidays. Check the regulations and GOV.UK guidance before relying on a date.
HHSRS software for the way you work
Choose your inspection platform, then equip your team with the training to use it confidently.
Housing providers, local authorities, surveyors, facilities and asset managers
Housing hazard assessments, compliance reporting and invited resident self-assessments.
- Structured HHSRS templates for consistent findings
- Photos and notes linked to each finding
- Offline inspections, with sync on reconnection
- Professional inspection reports
Letting agents, inventory clerks, property managers and landlords
Add HHSRS checks to check-ins, mid-terms and check-outs, without another visit or system.
- HHSRS assessments with built-in scoring
- Timestamped photos, signatures and audit trails
- Tenant self-assessments between visits
UK lettings expertise since 2012. See the workflow.
Details
Attachments 2 photos
HHSRS for letting agents and inventory clerks
Spot and record hazards during check-ins, mid-terms and check-outs, without adding another visit or system.
Easy
Check hazards during routine visits.
Built-in hazard selection and scoring, offline working and audio dictation.
Faster
Spend less time writing reports and chasing information.
Pre-made templates and integrations such as Fixflo connect findings to repairs.
Clearer records
Show what was found, when and what happened next.
Timestamped photos, signatures, tenant comments and a full audit trail.
Early warning
Identify problems between visits.
Tenant self-assessments and live inspections surface damp, mould and other concerns.
More capacity
Handle extra inspections without extra staff.
Use Workstreams to outsource to vetted local clerks.
New revenue for clerks
Offer HHSRS-informed inspections to agents and landlords.
Branded reports, client booking access and Academy training support delivery.
How it works
- Choose your template. Add the HHSRS assessment to your routine inspection.
- Capture the evidence. Record photos, notes, readings and signatures, online or offline.
- Assess and score. Record likelihood and harm to generate Category 1 or 2 classifications.
- Flag the action. Link photos to hazards, share the report or raise a repair.
- Keep the history. Retain a timestamped record of findings and follow-up.
Serving UK lettings since 2012. Meet the team.
HHSRS training for confident decisions
Awaab's Law considers significant risk of harm to the actual resident. Build the HHSRS knowledge to explain your decisions within statutory deadlines.
Self-paced and team learning covering 21 hazards, Awaab's Law timescales and clear evidence.
Discuss team trainingCall 03333 444 506
- Selected CPD-accredited courses
- Online and practical training
- Free and paid learning
- Built for property professionals
For registered providers and local authorities
HHSRS 2026 Practitioner Training Programme
For housing officers, surveyors and contact centre staff, as well as environmental health teams.
- Consistent, defensible significant and emergency risk judgements
- The 21 hazards and Phase 2 changes for 30 November 2026
- Team enrolment and progress reporting for boards and regulators
For letting agents, inventory clerks and landlords
HHSRS essentials
Spot, record and raise hazards during routine inspections.
- Recognise the 21 hazards in real properties
- Record condition and evidence during routine visits
- Enrol individually or as a branch
The team behind HHSRS.com
The team behind Inventory Base and Property Inspect has built property inspection software since 2012.
We connect structured assessments, on-site evidence and clear follow-up records.
Built and supported in-house for UK inventory clerks, letting agents, property managers, landlords and multi-branch groups.
Serving
- Inventory providers
- Letting agents
- Property managers
- Student accommodation
- Multi-branch agencies
- Franchises
- Asset and BTR managers
- Housing providers
- Managed service providers
Propertymark industry supplier
An Enterprise-scale inspection, operations, compliance and reporting platform for housing, facilities, residential and commercial portfolios.
Serving
- Housing providers
- Public sector
- Residential
- Commercial
- Hospitality
- Surveyors
- Inspectors
- Property and facility managers
Trusted by leading agents and inventory providers
Inventory Base customers include:
Hear from agents and inventory clerks
"I have found the service excellent and the software really does make my job easier day to day which allows me to provide a more professional service to my clients. All round it makes everyone look better and keeps all the clients happy too."
Findlay Letting Services
"The reports are thorough and easy to follow making the deposit process much more enjoyable and quicker. They are also extremely accommodating for any last minute changes which we all know happen often in this industry."
Finders Keepers
"We used an alternative software initially but moving to Inventory Base has been a huge success and made a large impact to how well we run our business. We are extremely happy with the software and find it very easy to use."
Bho & Co
Award-winning and independently certified
- Best EA Supplier Awards 2025: Best Supplier (Large)
- ESTAS Supplier Awards - Best in Sector 2020-2025
- EA Masters 2024: Innovation and Improvement
- HMO Awards: Best Technology Provider
- SOC 2 and Cyber Essentials Plus
- Propertymark industry supplier
The HHSRS guide
The revised system, its 21 hazards and its relationship with Awaab's Law. Explore the topics you need.
Last reviewed
Choose a topic, or read the full guide.
HHSRS in brief
The Housing Health and Safety Rating System assesses housing risks in England under Part 1 of the Housing Act 2004: what harm a deficiency could cause, its likelihood over 12 months and its severity.
It covers every tenure, informs council enforcement and underpins the Decent Homes Standard. Awaab's Law uses its hazard list, not its scoring method. HHSRS assesses risk; it does not directly impose landlord duties.
What changed in June 2026
The purpose and council duties remain: act on Category 1 hazards; consider action on Category 2. The revised framework changes the assessment:
- Extreme
- Severe
- Serious
- Moderate
- Similar hazards are merged; none drops out of scope.
- Baseline indicators describe a normally safe, healthy home.
- Four likelihood descriptions, from very unlikely to very likely, replace 16 numerical ranges.
- Category 1 remains high risk; Category 2 is moderate or low risk.
- New operating and enforcement guidance, with illustrated cases, replaces the 2006 guidance.
The 21 hazards, and when Awaab's Law reaches them
Tags show when significant-hazard timescales apply to social landlords. All emergency hazard types have been covered since Phase 1.
Physiological requirements
- Damp and mould growth Phase 1
- Excess cold Phase 2
- Excess heat Phase 2
- Asbestos and manufactured mineral fibres Phase 3
- Chemical and combustion related air pollutants Phase 3
- Lead Phase 3
- Radiation Phase 3
Psychological requirements
- Crowding and space Excluded
- Intruders Phase 3
- Noise Phase 3
- Lighting and obstructed views Phase 3
Protection against infection
- Domestic and personal hygiene Phase 2
- Water supply Phase 3
Protection against accidents
- Falls on level surfaces Phase 2
- Falls on stairs, steps and slopes Phase 2
- Falls between levels Phase 2
- Fire and explosions Phase 2
- Flames, hot surfaces, etc. Phase 3
- Collisions, entrapment and ergonomics Phase 3
- Structural collapse and falling elements Phase 2
- Electricity Phase 2
Where the old hazards went
- Falls on level surfaces includes baths and showers.
- Fire and explosions is one hazard.
- Collisions, entrapment and ergonomics includes amenity position and operability.
- Chemical and combustion related air pollutants covers carbon monoxide, combustion products, uncombusted fuel gas, VOCs and similar pollutants.
- Domestic and personal hygiene combines food safety, sanitation, drainage, refuse and pests.
How an assessment works
Assess the whole property, including outside areas, shared parts and fixed equipment for which the owner is responsible.
- Find deficiencies in design, construction, condition or maintenance.
- Link them to hazards. One deficiency may create several.
- Judge likelihood of harm requiring medical attention within 12 months.
- Judge the spread of harm across the four classes.
- Score each hazard separately. Both categories can occur in one home.
Most hazards use the most vulnerable age group, protecting future occupants and visitors. Crowding and space is assessed against the actual household.
Baseline indicators
Baseline indicators describe a normally safe, healthy home: heating, insulation, ventilation, damp, electrics, gas, stairs, guarding, security, fire safety, kitchens, bathrooms, drainage and outside spaces.
They prompt assessment, not a verdict. Falling short does not automatically mean Category 1; meeting them does not prove a home hazard-free. Where an indicator cannot reasonably be met, such as in a listed building, other measures can control risk.
Categories and risk levels
| Category | Score | Described as | Council's position |
|---|---|---|---|
| Category 1 | 1,000 or more | High risk | Must take appropriate action |
| Category 2 | Below 1,000 | Moderate or low risk | May take action |
Category 1 is not automatically an emergency: imminent serious harm requires a separate judgement. Category 2 does not mean safe; councils may act, including where hazards combine. Scores describe individual hazards, not whole properties.
Enforcement and penalties
Councils must explain their chosen response:
- Hazard awareness notice: advice, not a requirement to act.
- Improvement notice: specified works; non-compliance without reasonable excuse is an offence.
- Prohibition order: restricts occupation or use.
- Emergency remedial action or prohibition: Category 1 hazards with imminent risk of serious harm.
- Demolition or clearance: exceptional cases.
Only one course of action per hazard applies at a time. Since the 2026 changes, a civil penalty of up to £7,000 can accompany first action on a Category 1 hazard in qualifying premises, where removal was reasonably practicable.
Unrelated hazards may attract separate penalties; hazards sharing one cause may attract a single penalty. The combined total must be just and proportionate. Keep records from the first report: appeal windows are short.
HHSRS and Awaab's Law
HHSRS assesses property risk against a notional vulnerable occupant. Awaab's Law considers the actual social housing household and sets investigation and repair deadlines.
Do not wait for an HHSRS score to act. Suspected immediate danger, including live wiring, a carbon monoxide leak, collapse risk or a vulnerable household without winter heating, needs the emergency route. Make safe first; assessment and longer-term repairs follow.
On site: what to record
Good inspection records start before scoring. Ask:
- What is wrong, and exactly where?
- How extensive is it, and for how long?
- Who is exposed, including children, older people or those with health conditions?
- How does it affect daily life, health or room use?
- Is there immediate danger?
- What reports, repairs or complaints came before?
Link photos to findings. Include timestamps, moisture and temperature readings, the resident's own words and action already taken, so others can follow up without asking again.
What it means for your role
| Role | What HHSRS asks of you |
|---|---|
| Housing officers and surveyors | Judge significant or emergency risk within Awaab's Law timescales; record why. |
| Contact centre staff | Recognise possible hazards and route the first report to the right timescale. |
| Local authority officers | Carry out revised HHSRS assessments and choose proportionate enforcement. |
| Letting agents and property managers | Spot hazards, advise landlords and evidence escalation and resolution. |
| Inventory clerks | Record condition and potential hazards, with photos, at routine tenancy inspections. |
HHSRS questions, answered
Quick answers, with links to the detail.
What is HHSRS?
The Housing Health and Safety Rating System assesses health and safety risks in homes in England, considering the likelihood and severity of harm over 12 months. It informs council enforcement. How HHSRS works.
How many hazards are there in HHSRS?
21 in England since 23 June 2026, down from 29. Similar hazards were merged, not removed from scope. See all 21 hazards and four groups.
What changed in HHSRS in 2026?
The 23 June revision introduced 21 hazards, baseline indicators, four likelihood descriptions and three risk levels instead of A-to-J bands. Updated guidance replaces the 2006 version. See the changes.
What is a Category 1 hazard?
A hazard scoring 1,000 or more: high risk, requiring appropriate council action. Below 1,000 is Category 2, where councils may act. See risk categories.
What is the fine for a Category 1 hazard?
Up to £7,000 on first enforcement in qualifying private rented homes, where removal was reasonably practicable. Shared causes may attract one penalty; combined totals must be proportionate. Separate housing offences can attract up to £40,000, or an unlimited fine following prosecution. Read the conditions.
When does Awaab's Law Phase 2 start?
30 November 2026, extending significant-hazard deadlines to cold, heat, falls, structural collapse, fire, explosions, electricity and hygiene. Phase 1 began on 27 October 2025; Phase 3 is expected in 2027. See coverage by hazard.
What are the Awaab's Law timescales?
Emergency hazards: investigate and make safe within 24 hours. Significant hazards: investigate within 10 working days, then provide a summary within 3 and complete safety work within 5 working days of the investigation. Further works must begin within 12 weeks. Use the planning tool.
Does Awaab's Law apply to private landlords?
It currently applies to social landlords in England. Extension to private renting is intended, but no start date has been set.
Do you need a full HHSRS score before acting under Awaab's Law?
No. Social landlords must act within the applicable emergency or significant-hazard timescales, without waiting for a completed assessment. Read the distinction.
Who carries out HHSRS assessments?
Local authority officers, usually environmental health professionals, conduct formal enforcement assessments. Housing officers, surveyors and contact centre teams also need to recognise and judge risk under Awaab's Law. See responsibilities by role.
Get HHSRS updates
Guidance, regulatory alerts and practical advice for your role. No more than twice a month.
Choose HHSRS updates, training dates or product news below.
Worried about a hazard in your home?
We are an independent resource, not a government service. We cannot inspect your home, but these steps can help.
- Immediate danger? Call 999 in an emergency. If you smell gas, call the National Gas Emergency Service: 0800 111 999.
- Report it in writing. Send your landlord dates, photos and the impact on your household. Email is fine; keep copies.
- Social housing? Awaab's Law sets deadlines for emergency hazards and significant damp and mould, with more hazards from 30 November 2026. Use your landlord's complaints process, then the Housing Ombudsman.
- Private renting? Contact your council's private housing or environmental health team for an HHSRS inspection.
- Invited to self-assess? Follow the inviting organisation's instructions. Your observations support their review; they do not replace a professional assessment.
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Existing customer
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